Following you will find the Terms and Conditions which are a legal agreement between you and Saturno Flowers Corp and with Invos Flowers which is our operation in Colombia, South America.

The following Terms and Conditions govern the use of the website located at, or linked to, the following URL: www.invosflowers.com , the sale of products or services offered on the foregoing website, and the Site Content (defined below) that may appear or be offered on the foregoing website.

These Terms and Conditions shall supersede any subsequent terms or conditions included with any purchase order, to which notice of objection is hereby given, whether or not such terms or conditions are signed by Saturno Flowers Corp. Any offer by Saturno Flowers Corp. is conditioned on your acceptance of these Terms and Conditions.

We reserve the right to change these Terms and Conditions at any time without any prior notice to you, effective immediately upon posting on our Site. If you violate these Terms and Conditions, we may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

You may print a copy of these Terms and Conditions. We suggest keeping a copy for your future reference. It is your responsibility to periodically visit the “Terms and Conditions” link of our home page to review the most current version..

Our Site is owned and operated by Saturno Flowers and its operation in Colombia, Invos Flowers.  “Site Content” means all features, materials, information, content, text, site design, graphics, logos, icons, images, audio and video clips, and software appearing on or offered on our Site, as well as the selection, assembly and arrangement thereof, and includes our greeting, hint, reminder or Track & Modify Your Order services, our Affiliate Program(s) and corporate accounts, the ability to order products and services and receive newsletters and promotional emails. Unless otherwise specified, all Site Content is the sole property of Saturno Flowers Corp. All Site Content is protected by U.S. and international copyright and other intellectual property laws. All rights not expressly granted herein are reserved.

All logos and trademarks found in our site is the sole property of Saturno Flowers Corp and may not be used, printed or promoted in any commercial or promotional material, written or spoken, without our written consent.

The absence of a trademark, trade name or service mark from the above list does not constitute a waiver of our intellectual property rights concerning that trademark, trade name or service mark. All other trade names, trademarks or service marks are property of their respective owners. The use of any of our trade names, trademarks or service marks without our express written consent is strictly prohibited. In order to maintain the value of these marks, it is important that they are used correctly. If you have any questions, you may contact us at invosflowers@invosflowers.com

Unless we allow “guest” purchases, you will need to establish an account with us to use certain features of the Sites (e.g., to order products and services from the Site). During the account registration process you will be asked to select a unique password. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under the password. By logging into the Sites, you represent and warrant that you are the customer who registered for the services, that you are using the services only for permitted purposes, and that you are not a competitor of Saturno Flowers Corp. You will immediately notify us of any unauthorized use of the password or account or any other breach of security. You agree to exit from your account at the end of each session. Please notify us at invosflowers@invosflowers.com of any potential unauthorized use(s) of your account, or breach of security.

If you create an account, you represent and warrant that:  you will not select or utilize a user name of another person with intent to impersonate that person; you will not select or utilize a user name in which another person has rights, if you do not have that person’s authorization to use such name; you will not select or utilize a user name that Saturno Flowers Corp in its sole discretion deems offensive; and you are not a competitor of Saturno Flowers Corp.

You agree that you are only authorized to visit, view, download, print, and retain a copy of pages of the Site for your own personal use.

You may not access the Site (including the Site Content) to build similar or competing Sites. You may not disassemble, reverse compile or reverse engineer any software contained on the Site. If you wish to obtain permission to reprint or reproduce any Site Content you may contact us at invosflowers@invosflowers.com.

Our Site may contain User Content (defined below) provided by other users, links to other sites operated by third parties, advertisements and/or sponsorships provided by third parties, and stores, services, or product lines offered by third parties. We have no control over and are not responsible and assume no liability for any Third-Party Materials or the applicable third parties. We are not responsible for any acts or omissions of such third parties. We do not review, approve, endorse, guarantee, warrant, or make any representations with respect to Third-Party Materials or the applicable third parties. You use all Third Party Materials at your own risk. We will not be in any disputes between you and any third parties described above. When you leave our site, our Terms and Conditions no longer govern. Third parties should have their own terms and conditions of use and you should refer to them when interacting with them. If you have a problem with a link from our Site, please notify us at invosflowers@invosflowers.com.

You hereby release us, our subsidiaries, affiliates, officers, employees, agents, and successors from any claim, demands, losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arising from use of Third Party Materials or interactions with or conduct of the applicable third parties.

By using our Site, you understand and agree that we, at our sole discretion and without prior notice, may suspend or terminate your access to, or bar your future access to our Site and to any services offered on our Site, and may modify or remove any User Content if we believe, in our sole discretion, that the User Content violates or is inconsistent with these Terms and Conditions or their intent, that your conduct is disruptive, or you have violated the law, these Terms and Conditions, or the rights of Saturno Flowers Corp or another user. We will have no liability to you for any deletion of your User Content.

By providing, submitting, uploading any communications, reviews, comments, feedback, postings, materials, photographs or artwork, personalization content, or any other content for use on our Site or in connection with a customized product purchase. You represent and warrant that you or the owner of all rights to such User Content and that such User Content does not violate our Acceptable Use Policy (below), and you hereby grant us, and agree to grant us, an irrevocable, perpetual, royalty-free, fully paid-up, worldwide license (with the right to sublicense) in all languages to use, reproduce, distribute, publicly display, publicly perform, prepare derivative works of, modify, sell and otherwise exploit all or any part of the User Content in our sole discretion by any method now existing or later developed. Any User Content will be treated as non-confidential and non-proprietary and may be disseminated or used by us for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services. Notwithstanding the foregoing, User Content that is Feedback will be assigned to Saturno Flowers Corp in accordance with the Section on Feedback below.

You agree that your User Content will not (a) plagiarize, violate or infringe upon the rights of any third-party, including trade secret, copyright, trademark, trade dress, privacy, patent, moral right, publicity, or other personal or proprietary rights, nor (b) contain unlawful, tortious, threatening, harmful, vulgar, defamatory, false, intentionally misleading, libelous, pornographic, obscene, patently offensive, inappropriate, offensive, harassing, or other unacceptable material or materials that are harmful to minors.

You agree that you will not use the Site to: upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer system or data; send unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; interfere with or disrupt servers or networks connected to the Site or violate the regulations, policies or procedures of such networks; attempt to gain unauthorized access to the Site, other computer systems or networks connected to or used together with the Site, through password mining or other means; harass or interfere with another user’s use and enjoyment of the Site; or engage in any illegal activities.

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of our Site and your purchase of products or services through our Site. We may, in our sole discretion, report actual or perceived violations of law to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms and Conditions, we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated and/or remove any material from our site. You agree to cooperate fully with any such investigation. You acknowledge that violations of the Terms and Conditions could be subject to criminal or civil penalties.

 You must be 18 years or older, and have a valid credit card, with full authority to use it, to submit an order for products or services through our Site.

All prices listed on the Site are subject to change. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right, prior to the acceptance of your order pursuant to our Order Acceptance Policy described below, to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Please note that the colors of items and products may depend on your monitor and may not be correctly displayed.

Order Acceptance Policy: We reserve the right to accept or refuse any order that you place through our site. If, in our own discretion, we deem your order and your requests unreasonable we will cancel your order. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge.

The availability of products and other items on the Site may change at any time, without notice. Our product is of limited availability and we may cancel any order that we are not able to fill in the quality standards that we advertise on the site.

We will do every attempt to fill your order as it has been described in our site and we aim to fully please our customers by providing the best possible experience to them. However, since the flowers are being shipped directly from Colombia, South America, to any door in the USA where FedEx service is available, complications may arise that are out of our control. Such complications may include (but are not limited to) the following:

-Weather delay causing the FedEx aircraft containing your flowers to be grounded.

-Technical difficulties and mechanical issues causing the FedEx aircraft containing your flowers to be delayed in departure.

-Late arrival for any reason by the FedEx aircraft to the destination station causing your package to arrive after the local FedEx courier has left the station.

-Although we advise you of an estimated time of arrival of your package based on your zip code, there may be traffic or technical issues that cause the FedEx courier to arrive later than the estimated time of arrival.

We will not accept any responsibility for any of the above issues that are clearly out of our control.

In the event that any such issues mentioned above cause damage to the products we shipped, you must inform us within 2 calendar days and we will, at our discretion, replace the product, or issue you store credit in the amount of the item in question, or issue a refund to your credit card in the amount you have spent in our online store for the item in question. We will make every attempt to communicate with you and ensure that you are satisfied.

For each product or service you order on the Site, you agree to pay the price applicable for the product or service (including any sales taxes, surcharges and any delivery fees for the delivery service you select) as of the time you submitted the order. Unless you and Saturno Flowers Corp have agreed to an alternate billing arrangement in writing signed by Saturno Flowers Corp, Saturno Flowers Corp will automatically bill your credit card submitted as part of the order process for such price. All prices are non-refundable. Without limiting other remedies, we reserve the right to charge a late fee on all past due payments equivalent to the lesser of one and a half percent (1.5%) per month on the unpaid balance or the highest rate allowed by law. You will pay for all collection costs, attorney’s fees, and court costs incurred in the collection of past due amounts.

Shipping and delivery: We only ship via FedEx service directly from our suppliers in Colombia, South America to any address in the US where FedEx service is available. We strongly advise that you enter a shipping address where there will be someone present to sign for the package. In the event of a claim, it must be filed by you (the buyer) within 48 hours of receipt of the product as this is more than enough time to evaluate the product and see if there are any problems with it. After that it is assumed that you and your recipient have received the product in good condition and that you and your recipient are satisfied with it.

Since some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest extent of applicable law.

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